At Madarsa Darul Huda Online ("we", "us", "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information — Name, email address, phone number, WhatsApp number, and password when you register as a customer.
- Enrolment information — Personal details including age, gender, address, qualification, and identity documents (Aadhaar) when you apply for admission.
- Payment information — Transaction IDs and payment status. We do not store card numbers — these are handled by Razorpay and PayPal.
- Communications — Messages sent via our contact form, AI chat, or WhatsApp.
- Usage data — IP address, browser type, pages visited, and device information collected automatically.
2. How We Use Your Information
- To process your enrolment application and manage your admission.
- To process payments and send order/admission confirmations.
- To provide customer support and respond to your enquiries.
- To send course updates, schedule changes, and important notices.
- To improve our website and services based on usage patterns.
- To comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment processors — Razorpay (India) and PayPal (International) for processing payments. They have their own privacy policies.
- ISWA (Imaan Social Welfare Association) — Processing fee information for Sadaqah allocation.
- Legal authorities — If required by law, court order, or governmental authority.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Passwords are encrypted. Payment data is handled by PCI-DSS compliant processors.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at contact@madarsadarulhuda.com.
6. Cookies
We use essential cookies to maintain your session and remember your cart. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.
7. Children's Privacy
Our services include education for children. When a student is under 18, we require guardian consent and contact details. We do not knowingly collect personal data from children under 13 without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
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